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Operators Newsletter

Get weekly guidance from the world’s greatest nine-figure executives, ecommerce marketers, and DTC-content creators. The minds behind Ridge, HexClad, Simple Modern, Lomi, Pela Case, Jones Road Beauty & more — curated by Aaron Orendorff.

How to Not Get Cooked: 10 Rules for Q4 into 2027
Featured Post

10 Rules to Not Get Cooked in 2027

🥵 Sean Frank shares 10 tips on how to not get cooked in 2027 🤔 Connor Rolain reveals where and why to diversify after Meta 🤯 Bryan Bumgardner optimizes your ads with first-party data Plus, if you faded us … I forgive you! The replays and resource from Friday’s event are coming. Connor Rolain Head of Growth, HexClad What Paid Channel Should Come After Meta? When you’re trying to decide which paid channel to expand into next, the most important question to ask yourself is: Which channel will...

How to Start + Grow a Brand: Every Step Because We Launched Our Own

Exciting. Thrilling. Terrifying. It’s launch day here at Operators. Yes, a new show. But far more nail-biting … a new brand we created ourselves. 😴 Cody Plofker reveals Winks + every step of start from zero 🤑 Connor MacDonald with the easiest way to increase profits 😯 Connor Rolain shares three Black-Friday tips and an invite Plus, the five top headlines in consumer. Connor MacDonald CMO, Ridge The Easiest Way To Make More Profit During Black Friday, Cyber Monday, you can spend buckets of...

We’re Launching a Brand, In Public: Can The Operators Do It Again?

We’ve done it before. Can we do it again? Four ecommerce titans have built $100M+ brands. And now, along with a new founder, you get to see … If they still have what it takes. 🤯 Matt Bertulli reveals we’re launching a new brand + building it in public 💰 Cody Plofker shares 8 easy ways to make more money from your upsells 🚀 Alex Beller invites you to grab a front-row, non-Sean-Frank-leaked seat Plus the five top headlines in consumer. Cody Plofker Advisor, Jones Road 8 Easy Ways to Make More...

What CAC + Spend Maximizes Your Profits? Plus, Q4 Benchmarks

🤔 Matt Bertulli, what’s a good conversion rate in 2026? 🤑 Abir Syed, what CAC + spend maximizes your profit? And the question all of DTC is asking … 🤠 Sean Frank, what happened with my Postscript leak? Plus the five top headlines in consumer. Matt Bertulli CEO, Pela + Lomi What’s a Good Q4 Conversion Rate For Your Category? Most CRO targest are one part educated and two parts guessing. But it impacts everything. From your revenue forecast and budget allocation to your media strategy and...

HexClad’s 25 Best-of-the-Best Tools: The Stack Powering +$500M

What does the tech stack behind a thriving $500M+ cookware brand look like? We’ve got the answer. 🔥 Connor Rolain reveals HexClad’s best-of-the-best tools 🤑 Matt Bertulli explains how small influencers can drive ROI 📊 Jason Panzer invites you to run mobile gaming ads today And the five top headlines in consumer. Matt Bertulli CEO, Pela + Lomi Not All Influencers Are Created Equal Last year Pela Case grew mid-double digits YoY. A big part of that was our influencer seeding program. We sent out...

I Nearly Bankrupted My Brand With MCA Debt, Then Dug My Way Out

💰 Kody Lukens shares how he avoided bankruptcy + set new record months 🤖 Connor MacDonald reveals Ridge’s AI customer support (70% lower cost) 🙌 Cody Plofker explains how Jones Road saved $1M building a bigger team Plus, a sneak peek at our next mastermind. Connor MacDonald CMO, Ridge Ridge Lowered Support Cost by 70% and Increased Satisfaction to 96% As a brand scales, so does … Ticket volume Support costs Expectations At Ridge, we needed a fast, affordable system to serve customers without...

2026 Ecommerce Reading List: 14 Books to Increase Your Margins

Whatever you’re struggling with, another operator has already been there, fought to break through, and figured it out. Today’s newsletter is a goldmine of hard-won experience. 💸 Sean Frank reveals his $10M influencer marketing strategy 📖 Mehtab Bhogul shares 14 books to increase your margins 🎁 Cody Plofker gives away 20 new DTC operator playbooks Plus, the top five headlines in consumer. Sean Frank CEO, Ridge Six things I have learned after spending $10,000,000 on influencer marketing But I...

5 Brands Winning the Summer & How You Can, Too

🤑 Connor Rolain on how HexClad added $2.3M incremental in 12 months 🥵 Derek Lauermann shares 5 brands winning summer + how you can, too 🤓 Aaron Orendorff (that’s me) doesn’t want you to read to the end of this email Plus, the top five headlines in consumer. Connor Rolain Head of Growth, HexClad Are You Letting Your Best Customers Spend as Much Money as Possible? Every ecom operator obsesses over the frontend of their funnel. Landing page PDP Checkout But at HexClad we unlocked $2.3M in...

8-Figure Bets, Risk Tolerance, and How No “Ad Budge” 2X’d Revenue

Every marketing decision is a bet. Question is, do you know what you’re betting on? 🤑 Sean Frank shares why he spent ~$3M on mobile gaming ads at Ridge 📊 Michael Ting reveals how he 2x’d rev with no budget + no experience 🤖 David Baker gives away his AI Creator Pipeline that finds and recruits Plus, the top five headlines in consumer. Sean Frank CEO, Ridge I spent $2,872,421 on mobile gaming (and you should, too) AppLovin just opened to all advertisers. It is the S&P 500 ad platform that runs...

How to Use AI as a CEO, Plus a Prompt to Get People Buying Right Now

⚠️ Matt Bertulli warns leaders about vibe coding’s dangers and AI’s upside 📺 Connor Rolain reveals how HexClad increased its iROAS on CTV by 60% 🥳 Cody Plofker invites you to hang out with 100 operators at YouTube HQ 💰 Taylor Holiday shares his full AI prompt to get people to buy right now Plus, the top-five headlines in consumer. And in answer to your next question … yes, I’ll be sending out all the recordings + resources from last Thursday’s event later this week! Connor Rolain Head of...