Jason Panzer on Hex’s $100M Deal + Other Stuff


This one right here, this is why you signed up …

🤑 The Operation

Exclusive lessons on HexClad’s $100M investment by Fox and Gordon Ramsay from Jason Panzer.

🔥 The Spotlight

Behind-the-scenes, five-step creative breakdown of the brand’s production flywheel by Connor Rolain.

📈 The Addendum

Applications on the most important thing DTCs “don’t realize they’re doing” via Connor MacDonald.

Plus other stuff — like trends, resources (landers + funnels), Prime Day numbers (flexes), and more.

THE SPOTLIGHT

Connor Rolain

How HexClad Runs Its Creative Production Flywheel

We recently revamped our creative-testing process, resulting in a 60% increase in top-of-funnel spend.

Here’s a breakdown of the five-step process.

1️⃣ Initial testing

New creative assets are placed into ad rotation for 14 days.

2️⃣ Performance reporting

After those two weeks, a performance report identifies the winning creatives using Motion’s analytics.

3️⃣ Momentum analysis

We recirculate winning creatives for another two weeks to analyze momentum; during that same period, the team also reviews underperforming assets.

4️⃣ Aggregate reporting

After ~30 days, an aggregate performance report evaluates the impact of all creatives.

5️⃣ Scaling ad spend

Winners that maintain momentum receive increased ad spend, and underperforming assets are iterated for improvement.

Our Head of Advertising (Cam Bush) and Sr. Growth Manager (London Spilker) dove deep into this process …

Including how they identify winning creatives and compare performance across different formats.

THE OPERATION

Jason Panzer

It was a big week for HexClad.

We announced a strategic investment from Fox Entertainment and Gordon Ramsay at a unicorn-level valuation.

$100M in cash + media commitments.

Having done over 100 corporate transactions in my career as a banker and lawyer, it’s even more satisfying as an operator.

That said, all those years of deal experience really, really helped get this one done.

More on that in a minute.

But first, why would a media company like Fox want to invest in a product company like HexClad?

With the widespread adoption of the internet, media companies continue to need innovative growth strategies that leverage their core competency — content creation.

The marriage of cooking content and cooking products makes logical sense.

Fox’s TV business crushes cooking shows, sports, and news.

Still, it took visionary thinking at the highest level for them to go all in and execute.

The Fox team is making this partnership a huge priority throughout the organization. Excitement on both sides here is simply awesome.

The transaction process reminded me of some key Panzerisms.

  • Know your numbers
  • Time kills all deals
  • And especially …

Negotiate from strength by being prepared to walk away from the table.

The deal process is never easy. In our case, the conversations started like 18 months before closing.

Perhaps the most important takeaway is that strong business performance creates great strategic options.

Building a sustainable, profitable business that delivers value to customers will lead to a much better outcome than a short-term cash grab.

THE FEED

Capital, Investment & Politics

Breaking Down Twitter’s Hot Takes!

THE RESOURCE

Need to Find a Landing Page Expert?

Connor Rolain, Head of Growth HexClad

It’s not free, but I’ve been using ​Replo’s marketplace​ to quickly design + develop landing pages I have inspiration or briefs for. Not enough people know about it — even though it’s right inside the app.

Need (Way Too Many) Funnel Resources?

Cody Plofker, CMO Jones Road Beauty

This one’s free, but it’s not quick. At least not after you grab all of its downloads. There’s a PDF guide, Notion database, and retention playbook. Solid stuff from Aaron Orendorff and a couple of his friends.

THE ADDENDUM

Connor MacDonald

From E013: Former CMO at The Oodie on Merchandising, Top of Funnel Tactics & More


A few weeks ago, we had Tyson Drake discuss the most important thing DTC brands don’t realize they’re doing … merchandising.

The episode has been called “the best so far, not even close,” which — considering we are currently 16-for-16 on banger episodes (source: unverified) — is high praise.

Having Tyson on was a no-brainer for me because he’s been sharing the most well-informed and thoughtful content on marketing and merchandising in DTC.

In this thread, Tyson revealed the “DTC Merchandising Dashboard” he developed at The Oodie and deployed for True Classic.

As we’ve gone 0-to-1 on more strategic merchandising at Ridge, we’ve found value in creating a clear product hierarchy.

For us, it looks something like …

  • General Category: EDC (Everyday Carry)
  • Product Category: Wallet
  • Silhouette: Classic Ridge Wallet
  • Colorway: Carbon Fiber 3k

Simple stuff, really.

But standardizing it across the org has benefited channels and workflows I hadn’t anticipated …

  • Data: Enriching SKU-level revenue reporting with product information for granular trend analysis
  • Site: Nested site menus, creating cleaner & more dynamic collections, product templates, etc.
  • Paid: Using category, silhouette & colorway in ad names to analyze performance across dimensions
  • SEM: Shopping feed rules (structured data between Shopify + Google) and campaign segmentation

Even SKU building because much of this info is coded all the way into the SKU itself.

Honestly, the list goes on and on.

It’s stuff we’ve always done but haven’t recognized or formalized the underlying structure.

The toolset to discuss, analyze, and action around product data will pay dividends over time.

What’s the biggest benefit?

The simple, methodical, and sushi chef-like approach that I strive for at Ridge.

THE TRENDS

This week’s top-five trending news stories, curated by the editor of CPG Wire

1. Amazon Delivers Record Sales on Prime Day: TechCrunch

US consumers spent $14.2B at Amazon on July 16–17. This figure represents an 11% increase over last year’s $12.7B. Interestingly, (1) AOV was up slightly, (2) average selling price was also up, and (3) so were discounts.

Naturally, over on Simple Modern’s Twitter accounts ↓ flex, flex & humble brag.

2. Bloom Nutrition Launches Energy Drink Range: PR Newswire

Supplement brand Bloom Nutrition expanded into the ultra-competitive energy drink category with Bloom Sparkling Energy, available exclusively at Target. This move shouldn’t come as a major surprise — Nutrabolt, the owner of C4 Energy, acquired a 20% stake in Bloom earlier this year.

3. VF Corp Bails on Streetwear: Business of Fashion

VF Corp, the owner of Vans and The North Face, sold streetwear icon Supreme for $1.5B in cash. The buyer is eyewear giant Essilor Luxottica. VF Corp acquired Supreme in 2020 for $2.1B but failed to nurture and grow the brand.

4. Challenger Brand Sauz Closes $4.7M Funding Round: Twitter

Coefficient Capital led a $4.7M funding round in the pasta sauce brand Sauz. Strand Equity and Palm Tree Crew also participated in the round. Sauz launched in 2023 and quickly became a top performer at a number of retailers.

5. HexClad Grabs $100M from Studio Ramsay Global: Bloomberg

Last but not least … check out the full (public) story on HexClad securing that $100M investment from Studio Ramsay Global, a joint venture between chef Gordon Ramsay and Fox Entertainment.


We’ve got a ton of responses from the few sends! Big thanks for all the support, kind words, and (especially) the feedback.

Have a question or a topic you’d love us to cover?

Got suggestions on how we can improve?

Or, just want to say something nice?

Please, hit reply … we can’t wait to help even more!

Until next time,
The Operators

PS: Special thanks to Motion for backing us as a sponsor even before day one.


Operators Newsletter

Get weekly guidance from the world’s greatest nine-figure executives, ecommerce marketers, and DTC-content creators. The minds behind Ridge, HexClad, Simple Modern, Lomi, Pela Case, Jones Road Beauty & more — curated by Aaron Orendorff.

Read more from Operators Newsletter
Jones Road Beauty’s CEO Cody Plofker Reviews 30+ DTC Tools & Agencies

This is our 100th newsletter 🥳 And there’s only one reason why. Because you, dear reader, have continued to devour the lessons, stories, and insights we share each week. From all of us at The Operators … Thank you! 🤑 Sean Frank shares how to keep more money and make more customers happy 😘 Cody Plofker reveals the 32 tools that help drive his $100M+ beauty brand 🤓 Aaron Orendorff explains why you need a Cristofer ASAP (and how to get one) Plus, the top five headlines in DTC. Sean Frank CEO,...

How to Sell Your Brand: Everything You Need to Know

🤑 Sean Frank shows you how to prep your brand for a sale in the next 2 years 😍 Connor MacDonald breaks down how Ridge cut its SaaS bill in half (one shift) 🤯 Derek Lauermann reveals 5 brands that busted through ”paper walls“ + won 🤖 Jason Panzer explains why your next hire might not be human, for data’s sake And, a sneak peek at our newest podcast about using AI to cut costs, expand margins, and scale faster. Connor MacDonald CMO, Ridge How We Cut Our Customer Service SaaS Bill in Half Ridge...

Pela Case’s 34-Tool Tech Stack: Rated and Reviewed

🤐 Krishna Poda reveals why AI is lying to you about your data (and how to fix it) 🚀 Matthew Bertulli shares the 34-tool tech stack that powers his growing brand 🥊 Jerel Blades wants to help you manage that “dopamine hit” from scaling ads Plus, this week’s top-five headlines from consumer news. But first … BONUS: Wild Roman Hiring Head of Growth Friend of the Operators, Sahil Bloom, is hiring a Head of Growth for Wild Roman, his fast-growing natural skincare brand for men. He’s looking for a...